Wednesday, April 3, 2013


Combining Compliance with Overall Governance-Just being a “commercial bank” won’t get you off the Hook!  

Like many credit officers around the country, you have been reading with some amusement about the Consumer Financial Protection Bureau (“CFPB”) and how it has begun imposing regulations on those poor banks that make consumer loans.  You chuckle as you say to yourself that at your bank we don’t plan on doing any of “those” types of loans.  You know, “those” consumer loans!  Too much trouble, too many regulations and not enough return.  So, you conclude, we won’t do any consumer loans and therefore, we don’t have to worry about this stuff…right?  Well, that may not be the case at all!    

There are areas where compliance and commercial lending do intersect.   Although commercial loans are generally not covered by consumer compliance regulations, there are certain points where these regulations and commercial lending do intersect.  Included in these areas is the Equal Credit Opportunity Act (Reg. B), Fair Lending Laws & Regulations and the Unfair, Deceptive or Abusive Acts or Practices (“UDAAP”) regulations.  Violations of any these regulations can lead to enforcement action ranging from memorandums of understanding up to and including civil money penalties if the regulators determine that a pattern or practice of violations exists. 

Remember that Reg. B applies its ECOA notification and 30 day limits for credit notices to all loans.  The commercial lending process can and often does cross into the area of fair lending when properties have residential units attached.  The Community Reinvestment Act is still in effect along with its requirements for lending to small business and within assessment areas.  There is always RESPA and HMDA to consider.  The point is that there is no such thing as a bank that has NO connection with compliance laws & regulations.  

Incorporating Compliance

It is understandable that the first reaction to new regulations is something akin to “why not pick on the big banks and leave us alone!” And while that is an excellent point, the fact of the matter is that the age of the CFPB is here, like it or not.  The real question is what is the best way to respond?  There are a few steps that you can take to make life easier:  

1.       Accept that the fact that changes are coming and will be a part of your lending life.  The CFPB is not going away and their influence on the regulatory agencies will continue to grow. Some of the changes will be mild while other will be onerous. Regardless, your bank will be expected to comply.  There are definitely times to stand and fight, but you must pick your battles wisely.  Rather than resist, look for ways to build compliance into the overall lending and credit process as your first instinct.  For example, requiring CRA information or tracking compliance with Reg. B can often times be built in to the credit approval process.   

2.       Read up on those changes.  There is a great deal of information available on the internet that does  an excellent job of summarizing what changes are being contemplated and what changes are imminent.  One good free site to subscribe to is http://regreformtracker.aba.com. 

3.       Comment and be a part of the changes that are actually implemented.  Almost all regulations and rule changes announce a public comment period where the general public is asked for thoughtful commentary on the rules being contemplated.  Very often these calls go unanswered or receive limited answers.  However, the regulators actually do read these comments and do a good job of considering the arguments they advance.  These comments really do help to shape the scope and application of the regulations.  A really good example of this can be found in the 2011 Interagency Questions and Answers on Flood Insurance. [1] One of the more vexing questions on how to determine the insurance value of commercial property has been directly impacted by public comments.   

4.       Start planning early.  Once you become aware that changes are coming, planning should take place immediately.  Many banks get caught attempting to come into compliance at the last minute when it is clear that changes will impact the overall loan process.  There is no time like the present to get ready! 

5.       Prepare your staff for the changes.  Find out as much as you can about why the regulation is being imposed and what it hopes to accomplish- the more people understand about WHY, they will remember to do!   Incorporate the “why are we doing this” question into the training that is provided to staff.

6.       Incorporate compliance into all that you do. No need to fight it!  Embrace it!  

Compliance is a part of banking and will be a part of banking.  So embrace your inner compliance officer! 



[1] http://www.fema.gov/library/viewRecord

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