Monday, January 20, 2020


A New Decade for Community Banking



The last decade saw a great deal of regulatory change.  Beginning with the passage of the Dodd Frank Act, a great deal of regulations change the way that Banks are administrated and regulated.  In some respects, community banks and their much larger brethren were separated by the regulatory changes with the really large banks coming under the watchful eye of the CFPB along with the other regulatory bodies.   Over the years, there have many discussions about the possibility of a separate regulatory scheme for community banks.  However, the possibility of this change seems unlikely.  For community banks, regulations and their enforcement will continue to be matter of “one size fits all”.   
Many of the regulatory changes were brought about by a confluence of events including economic crises and the fallout from the damage, the crisis caused.  Towards the end of the decade, regulation has slowed to a crawl, but significant change continues in the banking industry.  

At first blush, overall, banking is in pretty good shape, even for community banks, but a deeper dive will show that there are indeed storm clouds on the horizon.   In a recent public speech, the Vice Chairman for Supervision of the Federal Reserve, describe the current state of community banking;   
The number of community banks has been declining over the last 20 years, but community banks still account for more than 95 percent of banks operating in the United States. The decline has been roughly similar for urban and rural community banks, leaving the share of community banks that operate primarily in rural markets quite stable at just over 50 percent As the share of branches in the average banking market operated by community banks has declined, so, too, has the share of deposits held at community banks. This shift in deposit shares away from community banks, similar to the shift in branch shares, has been substantial in urban markets but only marginal in rural markets. Community banks held almost half of all deposits at urban bank branches in 1997, but just over one-third in 2017. In rural markets, community banks collectively had a deposit market share of 80 percent in 1997, declining moderately to 77 percent in 2017.[1]
Financial technical companies (“FinTechs”), virtual currencies and the need for financial products that serve a mobile society are creating financial institutions that are non-traditional.   These institutions are designed specifically to meet the needs of some of the nontraditional customers of banks.  These customers include millennials, the unbaked and the underbanked.  The growth of these institutions will impact community banking in the next decade and beyond.
Over the past several years, neobanks like Chime targeted millennials, FinTechs like Kabbage focused on business liquidity and major tech companies such as Apple and Google have infiltrated the financial services landscape. In response to these disruptors, more banks and credit unions will deploy digital brands next year to help attract new customers and members. Digital is now the preferred touchpoint for most consumers, making this approach an effective way to gain deposits and expand an institution’s geographic reach — if done correctly. For digital banks to be successful, institutions must ensure the digital experience is convenient, intuitive and delivers a significant differentiator. [2]  
Banking for millennials, the unbanked and underbanked will become a real priority in this decade.  The pool of people who are looking for financial products and services that are nontraditional continues to grow.    
Small businesses account for 99% of business in the U.S. Despite being a trusted local partner for many small businesses across the U.S., most banks and credit unions fail to offer a solution built specifically for them, forcing small businesses to rely on modified, ill-fitting versions of commercial or retail solutions. Better serving these organizations now can lead to increased revenue opportunities in the future as small businesses grow. [3]
The development of internet business presents both an opportunity and a challenge to community banks.  Opportunities exits for banks who are willing to consider products and services that are aimed at internet ventures in particular.  The challenge will be to fit concepts of traditional safety and soundness into a whole new suite of products and services.   
The opportunity exists to partner with fintech companies that have developed platforms designed to meet the needs of these potential new customers.  
However, institutions must act fast. Small businesses and gig workers will not simply wait around for banks and credit unions to offer the capabilities they desire, especially as FinTechs and nontraditional competitors like Uber Money are aggressively pursuing them. Institutions must quickly deliver digitally optimized, intuitive experience small business owners and gig workers want or they risk losing these relationships and opportunities to grow revenue.[5]
Money service businesses continue to be a missed opportunity for community banks.   The remittance market is a huge opportunity to enhance non-interest income, reach out to nontraditional customers and improve the overall delivery of funds throughout the world.   Remittances are a growing market that continues to grow according to the world bank statistics $138,165,000,000 in remittances was sent from United States to other countries in 2016.  In 2020, the market is expected to grow more than in the previous two years for several reasons.   The average size of an individual remittance remains $200.00.   There are a number of money transfer business that have developed systems that are familiar to the customers and efficient in their delivery.  Despite the huge demand and potential for fee income, many MSB’s are in search of a banking relationship
Many banks are staying away from them due to the stigma associated with Operations Chokepoint. Briefly, Operation Chokepoint was an initiative by regulators and the Justice Department to limit the banking access of firms that the government had deemed highly likely to laundering money or provide terrorist financing.  Unfortunately, during the implementation of this initiative, many Money service businesses were targeted for strict scrutiny by the regulators.  Although Operation Chokepoint has been terminated, the stigma associated with it remains.  Money services businesses have a great deal of difficulty obtaining banking services.

During the next decade, trends suggest that for community banks to survive and thrive, consideration of both remittance market and partnership with fintech companies will be a successful strategy. 



James Defrantz the principal at Virtual Compliance Management Services LLC.
** For more information about trends in community banking, please contact us at www.VCM4you.com**



[1] Trends in Urban and Rural Community Banks
Vice Chairman for Supervision Randal K. Quarles

[2] Four digital banking trends to watch in 2020- Community Banking brief December 2020
[3] Ibid
[4] Ibid
[5] Ibid


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